Customer Advisory / Legal Disclaimer

Last Updated: September 2026

This Notice informs users, customers, and visitors of www.xpressacsupply.com about the scope of responsibility, intended use of information, and operational terms of Xpress Supply LLC ("Xpress," "we," "our," or the "Company"). Use of the Site constitutes full acceptance of this Notice and all related policies published on the Site.

1. Purpose of This Notice

This Customer Advisory and Legal Disclaimer is intended to clearly define what Xpress Supply LLC does, what it does not do, and where responsibility lies between Xpress Supply and the customer. Reading this Notice before purchasing is strongly recommended.

2. Nature of Xpress Supply LLC's Business

Xpress Supply LLC is an online distributor and retailer of HVAC products, including air conditioning systems, heating and ventilation equipment, replacement parts, and supplies. We ship to all 48 contiguous United States.

3. Information Provided on the Site

All information, images, technical descriptions, tools, guides, and recommendations available on the Site are provided for educational and informational purposes only. They should not be interpreted as technical instructions, engineering designs, or personalized professional recommendations.

Xpress makes reasonable efforts to keep information accurate and current; however, we do not guarantee that content is free from errors, omissions, or product variations — including model, color, efficiency ratings, manufacturer specifications, or availability. Always verify product specifications with the manufacturer before purchase.

4. Customer Responsibility

The customer acknowledges and agrees that:

• They are responsible for verifying product compatibility, system sizing, and suitability before purchase.
• Installation must be performed by a currently licensed HVAC technician or contractor holding the applicable license required by the state where the equipment will be installed. Licensing requirements vary by state.
• Improper installation or misuse of products may void the manufacturer's warranty.
• Manufacturer installation instructions and manuals must be followed at all times.
• Xpress Supply is not responsible for and does not verify local permit requirements, inspection requirements, or code compliance obligations in the customer's jurisdiction.

Xpress shall not be liable for damages or losses resulting from improper installation, incorrect handling, product selection errors, or misinterpretation of published information.

5. Regulatory Compliance

Xpress Supply LLC complies with all applicable federal and state commercial, consumer protection, and privacy regulations, including:

• Federal Trade Commission Act (FTC) — e-commerce and advertising regulations
• Electronic Signatures in Global and National Commerce Act (E-SIGN)
• Texas Business & Commerce Code (DTPA)
• Texas Finance Code — Retail Installment Sales
• Texas Data Privacy and Security Act (TDPSA, 2024)
• California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), where applicable

Xpress Supply LLC sells HVAC equipment and supplies only. Installation, diagnosis, and service of HVAC equipment must be performed by professionals holding valid licenses required by the applicable state or jurisdiction where the work is performed. Customers are responsible for ensuring their installer holds all required credentials.

6. Limitation of Liability

To the fullest extent permitted by law:

• Xpress Supply LLC shall not be liable for direct or indirect losses, lost profits, consequential damages, or expenses arising from the use or inability to use purchased products.
• Xpress's total liability to the customer shall be limited to the amount actually paid for the product giving rise to the claim.
• No employee, agent, or representative of Xpress is authorized to modify these limitations without written approval from management.

7. Advertising, Offers, and Promotions

Promotions, discounts, and financing programs published on the Site or through digital media are temporary and may be modified or discontinued without prior notice. Any typographical or technical errors in pricing or product information will be corrected as soon as they are identified.

8. Third-Party References

Xpress may include links or references to external websites — including manufacturers, carriers, and financial institutions — for informational purposes only. Accessing or using such third-party websites is at the user's own risk. Xpress does not guarantee their availability, security, or content accuracy.

9. Governing Law

This Notice and all policies of Xpress Supply LLC shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute shall be resolved before the competent courts located in Harris County, Texas, or in the federal courts serving the Southern District of Texas, Houston Division.

10. Contact Information